FROM REQUEST TO CONFIRMED SLOT

AI Appointment Scheduling Automation

Collect scheduling constraints, offer valid availability and update calendars while escalating exceptions, sensitive requests and changes.

Discuss this workflow
01

Fit

  • Clinics and professional services admin
  • Property viewings
  • Hospitality and sales calls
02

Architecture

  • Request received
  • Identity and constraints
  • Availability check
  • Booking confirmation
  • Reminder and system update
03

Permissions & ownership

  • Calendar free/busy access
  • Restricted booking rights
  • Approved reminder channel
04

Limitations

  • No clinical or emergency triage
  • Timezone and resource rules must be explicit
  • Cancellations need a policy
05

Supported events / actions

  • Slot requested
  • Slot held
  • Booking confirmed
  • Reminder due
06

Deliverables

  • Scheduling policy
  • Calendar integration
  • Reminder flow
  • Exception runbook