MAKE YOUR TOOLS WORK TOGETHER

Reliable workflows across inboxes, documents and business systems.

We remove manual hand-offs by connecting the tools you already use into observable, recoverable workflows.

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WORKFLOW / PREVIEW CONTROLLED

01Business trigger

02Rules and enrichment

03System actions

04Exception handling

05Audit report

01 — OUTCOMES

Start with the change
you need to measure.

Technology is selected after the workflow, constraints and success metric are clear.

01Fewer hand-offs

02Lower error rate

03Faster cycle time

04Visible process status

02 — USE CASES

Practical workflows.
Clear ownership.

Lead routing

Designed with rules, exception handling and a visible system record.

Inbox triage

Designed with rules, exception handling and a visible system record.

Task creation

Designed with rules, exception handling and a visible system record.

Invoice processing

Designed with rules, exception handling and a visible system record.

Data synchronisation

Designed with rules, exception handling and a visible system record.

Scheduled reporting

Designed with rules, exception handling and a visible system record.

03 — EXAMPLE FLOW

From trigger to
traceable result.

Every workflow has a defined start, bounded decisions, controlled actions and a clear hand-off when confidence is low.

01TRIGGERBusiness trigger

02CONTEXTRules and enrichment

03ACTIONSystem actions

04CONTROLException handling

05SYSTEM UPDATEAudit report

TOOLS / SYSTEMS

n8nMakeZapierGoogle WorkspaceMicrosoft 365REST APIs

04 — SCOPE & DELIVERY

Workflow Automation & Integrations
from fit to operation.

Technology is selected after the workflow, constraints and success metric are clear.

01

Fit / problem

Manual hand-offs exist between two or more systems today
You can name the systems and rough volume involved
Someone owns exceptions when a step fails

Not a fit if: The process changes weekly with no stable steps to automate · Systems involved have no API, webhook or file-based access

02

Outcomes / deliverables

Workflow and exception map
Deployed, versioned automation (n8n or equivalent)
Credential and access matrix
Monitoring and alerting for failures

03

Architecture

Trigger (webhook, schedule or event)
Validation and enrichment
System actions across connected tools
Exception queue for failures
Audit log of every run

04

Tools / systems / integrations

Built on n8n, Make or direct API/webhook integration depending on stack
Each system gets a scoped service account, not shared admin credentials
Rate limits and retries are designed in, not left to fail silently

05

Controlled / controls

Dead-letter queue for failed runs, not silent data loss
Change log for every workflow version
Access review before granting new system scopes

06

Implementation / timeline & cost

Number of systems and steps in the workflow
Volume and concurrency requirements
Error-handling and retry complexity
Whether self-hosting or managed infrastructure is required

Process Pricing

IMPLEMENTATION

01AuditFit, process, metric

02MVPWorking core flow

03LaunchIntegrate and train

04OperateMonitor and improve

FAQ

Questions before
implementation.

01What happens if a step fails halfway through?+

It lands in an exception queue with full context — nothing is silently dropped or duplicated.

02Can you work with our existing tools?+

Usually yes, if they expose an API, webhook or scheduled export — we confirm this during audit.

03Who maintains the workflow after launch?+

You can maintain it in-house with the runbook we hand over, or keep us on for support — your choice.

BOOK FREE AUDIT

Start with one workflow
worth fixing.

We’ll identify the best first opportunity, the controls it needs and what a focused MVP would take.

Discuss your workflow