What readiness actually measures

Readiness for automation has very little to do with technical sophistication and almost everything to do with whether a process can be described. A team that can state what triggers a piece of work, what information it needs, what the rules are and who owns the outcome is ready, whatever software it runs. A team that cannot is not ready yet, and no amount of tooling substitutes — an automation built on an undocumented process automates whatever the last person happened to do, including the parts that were wrong.

The four things this check looks at

The questions cover process clarity, whether the data an automation would need is reachable through an API rather than locked in someone's spreadsheet, whether there is a named owner who will still own the workflow six months after launch, and whether there is a metric to judge it by. Weakness in any one of those is fixable in weeks and is worth fixing before a build rather than during it, because each one turns into rework once code exists.

What to do with a low score

A low score is a scoping result, not a rejection. It usually means the first project should be smaller and more boring than planned: consolidate the channels an enquiry can arrive on, write down the rules someone currently applies from memory, or get one system's data reachable. Each of those has value on its own and each removes a reason the eventual automation would have failed. The audit exists to identify which one it is, and it is the same conversation whether the score comes out high or low.