Fit
- Scattered policies and procedures
- Internal product or client knowledge
- Permission-sensitive document sets
Skip to contentB2Shift
ANSWERS WITH TRACEABLE SOURCES
Business Knowledge Base & RAG
Build a retrieval system over approved documents so teams can find answers with citations, permissions and a clear path when evidence is missing.
Discuss this workflowArchitecture
- Approved source sync
- Chunk and index
- Permission-aware retrieval
- Answer with citation
- Feedback and review
Permissions & ownership
- Source ACL propagation
- Role-aware search
- No cross-tenant retrieval
Limitations
- RAG cannot repair wrong source documents
- Tables and scans need special handling
- Evaluation is domain-specific
Supported events / actions
- Document updated
- Question submitted
- No evidence found
- Answer reviewed
Deliverables
- Source inventory
- Retrieval pipeline
- Evaluation set
- Operations guide